New Customer

New Customer

All customers must apply in person for all services. Homeowners will need to bring a copy of proof of ownership, and Renters will need to bring a copy of their rental agreement. Also, you will need to bring an item of identification, such as a driver’s license and/or social security card. 

As a homeowner, you can go to the Lauderdale Assessor Website to lookup your property. Simply print and bring this document as your proof of ownership, or you can bring a copy of your deed.

Customers may request to apply by fax or email due to extenuating circumstances. Please print and fill out the Customer Application & Customer Agreement, then call our office at (731) 635-1212.

When applying for utility service and an outstanding bill from a previous address exists, the entire amount due must be arranged to be paid, before the new application will be accepted. Finally, each customer is required to put up a deposit as a part of the application process. We will turn on service the same day, if the application was accepted before 4:00 p.m.

Residential Meter Deposit Information:                                     

Gas Deposit $100
Water Deposit $75
Sewer Deposit $75
Connection Fee $20

For Business or Industrial Deposit Information, please call our office at (731) 635-1212


Monday–Thursday: 7:30 a.m. to 5 p.m.
Friday: 7:30 a.m. to 4:30 p.m.


116 Church Street, Ripley, TN 38063
(731) 635-1212